1bet Responsible Gaming —
Stay aware and safe
Betting and casino games are a form of entertainment — but they have a limit. 1bet wants you to always play within your means, prioritise your family and personal life, and not hesitate to seek help when needed. On this page you will find tools to keep yourself protected and ways to get support when required.
Why is responsibility important?
Online betting and casino games are a source of entertainment and enjoyment for many people. But for a small number of people it can become uncontrolled — leading to financial hardship, family stress, or mental distress. 1bet believes that betting should always be a conscious choice, not a compulsion.
Only individuals aged 21 or above may open an account and place bets on our platform. This age limit is strictly enforced — it is one of our core commitments to protecting minors. Our Terms and Conditions contain detailed information on this matter.
To keep yourself protected, 1bet offers several tools — from setting deposit limits to taking a complete break. Using these tools is not a sign of weakness; it is a mature and informed decision. Our FAQ page has questions and answers on how to activate these tools.
Remember — betting should never be treated as an alternative source of income. Only play with money that, if lost, will not disrupt your daily life. 1bet is here to help you maintain this mindset.
Tools to keep yourself protected
Deposit Limit
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once this limit is active, no deposits beyond the set amount can be made, keeping your budget under control.
Session Time Limit
Set a maximum duration for each gaming session. When the time is up, you will automatically receive a notification to help you take a break.
Temporary Break
Temporarily close your account for 24 hours, 7 days, or 30 days. During this period, logging in or placing bets will not be possible.
Self-Exclusion
Choose self-exclusion for a longer break. From 6 months to permanent closure — any duration can be chosen. Once this decision is made, it takes effect immediately.
Betting History Review
View your complete history of deposits, withdrawals, and betting activity. Reviewing your own patterns regularly helps you spot unusual changes quickly.
Direct Support
Contact 1bet's 24/7 live chat or email support at any time. Support is available in both Bengali and English. The support team maintains complete confidentiality.
Request a limit
Fill in the form below to activate any limit on your account or to apply for self-exclusion — our support team will get in touch with you within 24 hours.
Recognise the warning signs of a problem
If any of the following applies to you or someone close to you, do not waste time — seek help.
Betting more to recover lost money
Repeatedly increasing bets to make up for losses is the first sign of losing control.
Spending family or work time on betting
Putting gaming ahead of family, friends, or your career.
Feeling restless or low when not betting
Feeling the need to bet for reasons other than entertainment.
Betting with savings or borrowed money
Using money meant for essential expenses or savings on betting.
Where to get help?
Asking for help takes courage. You are not alone — support is available through any of the following.
1bet Live Chat Support
Open our 24/7 live chat directly and ask for any support related to responsible gaming. The support team speaks Bengali and keeps your information confidential.
Contact by Email
Write to us by email for privacy. The 1bet support team responds in both Bengali and English. Email address: [email protected]
Family and trusted people
Talk openly with a family member or trusted friend. The support of a loved one is one of the most effective forms of help.
Professional Counselling
Consult a mental health professional. Mental health service providers in Bangladesh are ready to help with addiction.
Support Groups
Various community support groups in Bangladesh help people overcome addiction. You can learn from the experiences of others who have faced the same problem.
Learn about us
Read our About Us page to learn more about 1bet's values and commitment to responsibility.
1bet's commitment — let gaming be for entertainment
We want to ensure that every player is playing in a safe and enjoyable environment. The 21+ age limit, strict identity verification, and voluntary limit options are all part of our responsible gaming programme.
Protection of minors
To open an account on 1bet's platform, you must be at least 21 years old. Identity is verified at registration and additional documents may be requested in cases of doubt. If there are children or teenagers in your household, keep your device secured with a password and do not leave your device unattended while logged in to your account.
Read our Privacy Policy to learn how your personal information is stored and used. We give the highest importance to the protection of your data.
If you know that a minor is using an account, notify our support team immediately. We will investigate and take the necessary steps.
Have realistic expectations
Slots, casino games, and sports betting — in all cases, outcomes depend largely on chance. Every game carries a house edge over the long term. The idea that a winning streak means you will keep winning is not correct. Each bet is independent and previous results do not influence the next one.
Never use betting as a reliable source of income. Always stay away from the mindset of placing more bets as the only way to recover lost money.